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Our FAQs can answer your questions

Here are some of the most commonly asked questions about windows, doors, exterior solutions, warranties, service, installation, maintenance, and more.

We aim to make your new window and door installation as convenient and non-invasive as possible. Here’s what you need to consider before we arrive:

Someone should be present at the home or other special arrangements will need to be made so that installers can access the interior of the house.
Please clear the driveway so that we can park our work vehicles as close to your house as.
Paths to each window being replaced should be cleared. This includes moving furniture away from the windows, removing pictures from walls in close proximity.
Remove blinds, shades, drapes, etc. from the windows being replaced.
Turn off all security alarms.
Secure pets as entrance ways will be opened frequently.

The immediate answer is yes! Just how much savings is hard to determine because there are other factors that go into utility bill costs such as the level of insulation in your home and the climate you live in. A good rule of thumb is that the older your current windows and doors are the more savings you'll achieve with a new installation. Modern products have evolved even from those manufactured 15 years ago. If your windows and doors are 25 years or older or more you're likely experiencing a very significant amount of heated and cooled air loss. It should also be noted that new windows and doors not only reduce utility bills, they also save wear and tear on your HVAC system which in turn allows it to last longer.

You can actively identify if your windows need to be replace by being aware of the following:

You notice a fog, condensation, or moisture on your glass consistently. When the view through your window becomes hazy like this it usually indicates that a seal has failed.
Certain areas of your home become faded from where the sun enters the window. This could be furniture, carpeting, or even hardwood and it means you need to upgrade windows because your current models are allowing harmful UV rays to enter your home.
Your current windows are not rated for the new climate regulations. Colder climates require a higher ER rating to satisfy energy efficiency recommendations. Your windows are grandfathered in and a replacement isn't mandatory, but just know the amount of energy you are losing by having these lower quality units installed.
If your windows are having difficulty opening, closing, and locking it could be time for replacement windows or at the very least a repair. Having a window that doesn't properly open is a violation of building codes and is a huge safety risk in case of a fire.
Rotting or pealing wood means the windows are past their prime and ready for a replacement. The older your windows are, obviously the more likely this occurrence will be.

Knowing when to replace your doors falls under many of the same protocols as windows which includes:

Drafts and cold air are noticeably entering the home under and around the doors.
Doors don't properly open or close which may be caused by home shifting or just the doors becoming worn out./li>
The door frame, panels, or other features are noticeably rotting, peeling, warping, and otherwise in vulnerable shape.
Age. If your main entry door is 20-25 years of age a replacement is probably imminent.

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